1. Scope and Controller
This Privacy Policy explains how SizeChartBase collects, uses, discloses, stores, and protects personal information in connection with sizechartbase.com, our public content pages, generators, merchant tools, widgets, APIs, browser extensions, plugins, and related integrations.
For purposes of this policy, SizeChartBase is the controller of the personal information described here unless a separate written agreement states otherwise. Questions, access requests, or privacy complaints may be directed to support@sizechartbase.com.
2. Information We Collect
We may collect information you provide directly, including your name, email address, company or store name, account or workspace identifiers, support requests, billing records, contractual contacts, and any sizing content, templates, rules, or configuration data you submit through the service.
We may also collect technical and usage information, including IP address, browser and device characteristics, operating system, approximate location derived from IP, referring URLs, pages viewed, timestamps, and product-usage events such as chart views, unit switches, exports, API requests, rule matches, and merchant workflow activity.
3. Purposes of Processing
We process personal information as necessary to operate, maintain, secure, and improve the service; publish and deliver sizing content; resolve widget or API requests; manage merchant workspaces, plugins, and app connections; provide customer support; investigate abuse; enforce our agreements; and comply with applicable law.
We may also use contact and account information to send service-related notices, transactional communications, policy updates, billing communications, onboarding instructions, and security alerts. We do not sell personal information and do not share personal information for cross-context behavioral advertising.
4. Cookies, Local Storage, Analytics, and Logs
SizeChartBase may use cookies, local storage, server logs, and analytics technologies to remember settings, preserve session state, measure feature performance, analyze service usage, prevent fraud, and diagnose technical issues.
Where third-party analytics or infrastructure tools are used, they process information only on our behalf and only to the extent reasonably necessary to operate, secure, and improve the service.
5. Advertising, Google Services, and Your Choices
If advertising is enabled, Google and other advertising partners may use cookies, device identifiers, or similar technologies to serve, measure, and limit ads. Google may use advertising cookies to show ads based on a visitor's prior visits to this website or other websites. Visitors can manage ad personalization through Google's Ads Settings and may learn about additional opt-out choices at YourAdChoices.
For visitors in the European Economic Area, the United Kingdom, and Switzerland, we will request the legally required consent through a Google-certified consent management platform before using advertising technologies that require consent. Where consent is not given, ads may be limited or non-personalized as applicable. We do not send names, email addresses, phone numbers, or other directly identifying information in advertising requests.
Cookie Settings
You can revisit or change your cookie choices at any time by selecting the Cookie Settings link in the site footer. Where a consent management platform is required, that link reopens its preference centre. Browser settings can also be used to block or delete cookies, although doing so may affect site features.
6. Disclosure to Service Providers and Business Transfers
We may disclose information to hosting providers, infrastructure vendors, analytics providers, customer-support providers, billing or payment processors, contractors, or professional advisers that support our operations under appropriate contractual or legal safeguards.
We may also disclose information where required by law, legal process, or governmental request, or where we believe disclosure is necessary to protect rights, safety, security, or the integrity of the service. If SizeChartBase is involved in a merger, acquisition, financing, or asset sale, information may be transferred as part of that transaction subject to applicable law.
7. Retention and Security
We retain information for as long as reasonably necessary to provide the service, perform contractual obligations, maintain security records, resolve disputes, enforce our agreements, and comply with legal, tax, accounting, or regulatory obligations.
We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No system is completely secure, and we cannot guarantee absolute security.
8. International Transfers
Your information may be processed in jurisdictions other than the country in which you are located. Where required by law, we use appropriate safeguards for cross-border data transfers.
By using the service, you acknowledge that information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.
9. Your Rights and Choices
Subject to applicable law, you may request access to, correction of, deletion of, or restriction of certain personal information, object to certain processing, or request portability of your information. You may also opt out of non-essential communications at any time using the methods provided in those communications.
We may need to verify your identity before acting on a request. To exercise applicable rights, contact support@sizechartbase.com.
10. Children and Policy Updates
The service is not directed to children under the age at which parental consent is required under applicable law, and we do not knowingly collect personal information from children for independent consumer use.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date, and continued use of the service after the update becomes effective constitutes acceptance of the revised policy.
